Payment + Returns
At Shivam Creations, we take pride in our craftsmanship and customer service.
Please note our payment and refund policies carefully before making your purchase to ensure a smooth transaction.
We accept all major credit cards, as well as Paypal. All transactions are processed through our secure site. Look for the https
All orders will be processed within 2-5 business days of payment receipt, unless otherwise indicated.
For shipping policies click here.
Since we are a small, handmade business, we can only accept returns within 7 days of receipt of the product, and only if there is an error or defect on our part. We will gladly exchange the item, or refund you the money minus shipping costs.
If for some reason you are not satisfied with the product (which we hope doesn't happen!) then please provide a reason and we will try to resolve first if possible.